If your replacement laptop battery isn't working properly, there are a few steps you can take to troubleshoot the issue. First, make sure the laptop is actually plugged in and connected to the correct USB-C port. Additionally, use the correct power adapter and try to boot without a battery. It's also important to let the laptop and adapter cool down, update the drivers, and check if the power cable is broken.
As David mentioned, it's possible that the plugs that connect to the battery are bent or broken. Sometimes there is even a good amount of dust on them that causes them to not connect well. To test this, try disconnecting the battery and see if the computer turns on with just the power cable.Before removing the battery, make sure to turn off your computer. Additionally, unplug the charger and all connected accessories.
The laptop battery generates and emits heat, but it could be getting too hot and stop working or charging normally. Older laptops with old batteries and weaker cooling systems are more prone to overheating. To cool a laptop that overheats, try these settings.If your laptop doesn't have a visible battery compartment on the bottom, it may be built into the laptop (like most Macs). In this case, you'll have to open it yourself or take it to a repair specialist to have the battery checked.
You should also watch this short interactive video in which an Asurion expert shows you how to solve the reason why your laptop battery isn't holding a charge. If necessary, take it to a computer repair shop to have it checked by an expert; they might recommend a replacement battery.If all goes well with the hardware, you can usually fix power issues by updating your laptop's battery or power management settings. If the laptop is connected to a battery or to a low-power outlet on an airplane or similar, it may not consume enough energy to charge the battery. If the laptop turns on properly, it means that the power adapter is working properly and a dead battery is likely to be the problem.
While Windows power plans don't contain any specific options that prevent the battery from charging, third-party tools can affect how the laptop is charged.It's easy to get nervous when your laptop is plugged in but not charging, as you obviously can't use the computer once the battery runs out. To monitor the condition of your battery and know when it's time for a replacement, you can use certain settings. For example, I bought a non-OEM replacement battery (which I've done many times before) for a Dell Inspiron 15 5559 in which I just replaced the charger port with parts purchased online. Many laptop manufacturers include a battery charge threshold option that can affect how the device is charged.If your laptop is plugged in but isn't charging, here's what you can do to get the battery recharged.
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